What Our Clients Say

Trevor & Nancy

Peter & Deb

Richard & Danelle

Matt & Marcie

Allen & Catherine Swney

Caitlin Wheeler

Surinder & Mohinder Paul

Crystal | PM, Hamilton Dental Centre

F & S Landon

Annette Rutledge

Team | Hamilton Dental Centre

"Adam, you came recommended as someone who was a good communicator and that was absolutely true. You visited and you listened to what our hopes were for a house suitable for our older age needs. You offered suggestions from your expertise which we were grateful to incorporate. We appreciated the time taken with backwards and forwards discussion and redrawn plans as we refined the house plans taking into account the limitations of our section and all suggestions from our extended family to make this house the best fit for us. Adam, you grasped what we were trying to achieve and had your team, headed by Jonathan, on board to carry it out.

When it came to the actual build it was all laid out on BuilderTrend and it was great to follow progress as well as know what was coming up next. Fantastic, it ran like clockwork with everything done on time (except for the expected short delay for GIB plasterboard). All office communication was very pleasant, timely and to point which just added to the total care we felt taken throughout the building process. We valued the close ongoing communication primarily with Jonathan throughout the time of the build which ensured that things were all tended to as needed all along the way. The walk throughs for electrical fitout and special requirements like our lovely lights and built-in bookshelves, were constructive and pleasant and no request was too difficult. The final accolade came from the building inspector on his last visit when he told me that this was the first domestic build he had been to in quite a while which passed all inspections on his first visit.

We are so pleased with our new house and give you the highest recommendation for the joy you have given us with this New Image build. "

"We had previously discussed our home with another designer builder but were not happy with the process and the price got out of control. We were recommended New Image Homes (NIH) by a work colleague. We met Adam and discussed our design brief and budget. We looked at some of NIH designs and costs but we all agreed that we could achieve a better result if we designed to our own family requirements. Adam guided us through a lengthy design process where we made numerous changes before we finalized a layout which surpassed our original brief.

When we began construction Adam identified earthworks and foundation issues that were not evident on contour plans during design. Adam quickly found the best solution for us so the building program was not delayed. Our project manager Jonathan did an awesome job of keeping our build on time even though we were building during the wettest months of the year. Communication with Jonathan was great and he always found solutions for any issues or questions we had and got back to us quickly with information on costs or recommendations.

We were also impressed with the software NIH used during our build which was a great way to keep track of changes orders and approvals, progress payments, final costings and progress photos.

Overall we were really happy using NIH to build our dream home. We would definitely use them again and would highly recommend them to anyone."

"This was our second time building and we wanted to do something a little bit special knowing we would be here for at least the next 10 years. We had known Adam for a few years and a friend had recently built with Adam and the New Image team. The quality of that finished product and the feedback received gave us confidence that New Image would be able to produce that for us. Adam gave us options around the design side and attended every meeting we had with our Architect. This was fantastic and his insights and advice helped shape the design. This proved invaluable I’m sure when it came to pricing accurately and ultimately during the build process.

We had a budget in mind for the build, plus had allowed additional budget for items I had assumed would be outside of the build contract and that we would need to source ourselves. When Adam came to provide a build price and full list of specifications, I was surprised to see everything I had needed outlined in there. It was extremely thorough and nothing was excluded. It was at that point that I knew we were making the right decision and I knew that there would be full transparency from the New Image team through the process.

Communication through the process was exceptional, nothing was too much of a problem and typically when a change was needed we were given options or a recommendation to help in our decision making. The online platform the New Image team is amazing. It enabled us to see the programme for the entire build, to login daily if needed and check on updates, including photos the team were making of progress. It also enabled easy approval of payments and to check progress against time and budget.

We are really happy with the finished product, we spend way more time at home now than we used to, and it still feels like we are on holiday in our own house! Thanks again."

"Marcie and I would like to sincerely thank Adam, Jonathan, Richard and the team for renovating/extending our house.

Adam assisted us through the council submission stages and looked after us throughout the process, being new to renovating there were many silly questions along the way which Adam always had time for. We were regularly kept up to date with the budget and the guys were open to design changes as we progressed.

New Image worked around our family’s requirements and helped us live in the property for as long as possible, which provided certainly for our kids. Adams team also worked well with external contractors we organised building a pool. They kept the site safe and tidy and the result was better than we expected and importantly on budget. We love our home and would definitely use New Image homes if we build new or renovated. We welcome any calls or email. "

"Reason for building – We were thinking our existing house needed a substantial renovation if we were to retire in that house. But we would still have an old bach at the end of that process. We had also thought over the years it would be great to build a house that suited our very social and active beach lifestyle in Waihi Beach. So we bit the bullet and made the decision to build.

We decided to use an architect because we wanted expert input into the design, based around what we needed. The next step was to select a builder which is not easy in a very busy building industry. One of these was New Image Homes who came with a very strong recommendation from a friend in the industry. New Image however had a professional edge in terms of their presentation and willingness to work with us on trying to fit the build into our budget. With the strong recommendation, high level of professionalism, Adam’s willingness to work with us and good communication, we developed a high level of trust which is so important when we lacked knowledge and were undertaking our first building project.

The build went very smoothly, with a great team of builders on site, a project management team keeping everything moving along to schedule, and Adam being available to answer questions and provide advice. Despite being based in Hamilton, it did not impact the project. New Image have the resources to manage such a project. All subcontractors – also mainly from Hamilton – were similarly very professional, very accommodating, helpful and professional. New Image also ensured that any little defects were resolved to our satisfaction once the build was completed.

We are very happy with the house and the project. I would heartily recommend New Image Homes to anybody thinking of building – and especially to people thinking about a first build but are procrastinating because they are a little worried about taking such a big step. You won’t regret taking that step with Adam and his team."

"When I was first looking to build I got in contact with many different building companies and looked at their housing plans and pricing. As I was building my first home and I was financing it by myself, I had a very strict budget. I was looking for a builder who could build a quality home that was 175m2 (as per covenants) and stick to a tight budget. Many building companies that I was in contact with would have basic floor plans, which I could choose from that were within my budget but I wasn’t able to change anything on the plan without having to pay extra. It wasn’t until I contacted New Image Homes that I knew this was the building company I wanted to build my first home. During my first consultation with Adam he explained that I was able to plan my house the way I wanted and there was no issue building a house to 175m2 within my budget. Once the first plans were drawn up I was able to make any changes as necessary. Adam was fantastic in providing a holistic outline where he would tell me what could cost a lot and what we could do to keep the costs down. I chose New Image Homes for these reasons and because I knew his team would work on a more personal level with me, keeping in regular contact with me to let me know everything that was happening with my build along the way.

I have been living in my new home since the 3rd of March 2017. It is everything I wanted for my first home. The building work is top quality and any defects I needed fixed up were rectified very quickly and efficiently. I would highly recommended New Image Homes over any other building company. I believe they are professional and dedicated to what they do and go above and beyond to develop homes to accommodate what people want. I am so happy with the home New Image Homes built for me. I am blown away that Adam was able to build a home for me that matched my budget with extra comforts I didn’t think I would be able to have e.g. full length windows, tinted windows, making the back bedrooms bigger by pushing the walls out to the eaves etc. Thank you Adam and New Image Homes for everything you did."

"We decided to capitalise on some extra land we had and create an income for our retirement. My husband works in the building industry and was given positive feedback about New Image Homes’ professionalism and workmanship. We decided word of mouth is often the best recommendation. Our house was completed on time and to a very high standard. New Image Homes were very happy to accommodate any changes and address any concerns we had. We built an awesome relationship with the builders and Jonathan, Site Manager.

We now have a wonderful 2 bedroom house that was relatively affordable and exceeded our expectations. We would not hesitate to recommend New Image Homes to any friends and family. Service was professional, friendly and of a timely manner. "

"This was my first building project. Not being familiar with the industry I was full of “great” ideas, with no knowledge of building practicalities. As our builder, Adam’s guidance across the project was invaluable and repeatedly demonstrated his impressive breadth and depth of knowledge in the building industry, across both commercial and residential aspects from start to finished product.

There was not a problem encountered that he could not find a solution to, typically to the benefit of our budget and often outside the scope of his role. He remained extraordinarily patient to the many changes that were made and didn’t bat an eyelid to our last minute requests. It was lovely to work with someone with demonstrated integrity and commitment to the client and the project. Adam is very patient has an easy-going and calm nature and you won’t go wrong trusting him with your project no matter the size."

"In the beginning of this project, we were looking for a builder that could take on a large and complex build. We found that New Image Homes had high-quality workmanship, co-operation and attention to detail and during the project they did not disappoint. The end result is what we wanted and life in the new home is a joy to live in.

I would highly recommend New Image Homes and we will be using them if we decide to do another project in the future."

"Last year, we were looking for a company to build our new home. New Image Homes was recommended to us by another satisfied customer. We were very impressed with Adam’s professionalism and helpfulness during the initial consultations and so made the decision to contract New Image Homes to carry out the build. It turned out to be the best decision we could have made.

The site was steep and had a few unique challenges for the builders and associated contractors, but Adam's organisational skills had everything running smoothly. We were very impressed with the workmanship and the care and attention to detail during the build. Nothing was ever too much of a problem for Adam who handled all situations that arose with calm professionalism. Adam kept in close contact during the build, constantly bringing us up to date with the progress. This made the whole building experience a very enjoyable process.

The house was built to the highest standard and we love it. I would certainly have no hesitation in recommending New Image Homes to anyone who wants an honest, professional, building team who can produce a high-quality home within the budget set, and on time.

Well done, and thank you so much to Adam, Ken, and all the team."

"Thank you New Image Homes for your awesomeness! After an accident which saw a car come through the back of our Dental Practice it took only one phone call and 5-10 minutes later you were here. Not only did you remove the car but you went beyond the call of duty with cleaning up all the debris and taking it away. Then you proceeded to board up our rather large gaping hole. You and your staff are amazing we can’t thank you enough for all you did."